If you haven’t read:
Part 1 – Kick-starting Your Google My Business Listing: A How-To Guide, or
Part 2 – Maximising Your Google My Business Listing: Information Management Guide, or
Part 3 – Show Off Your Business with Google My Business or
Part 4 – Showcase Your Products or Services with Google My Business: A Step-by-Step Guide
Please read these first.
These instructions are for the Google My Business Checklist (Free Download).
Imagine the convenience of a virtual assistant that can help manage calls and messages for your business, while you focus on the more important tasks.
Welcome to the world of Google Assistant, a smart tool designed to make life easier for business owners.
In this article, we’ll show you how to utilize Google Assistant to keep your communication efficient and responsive.
Setting Up Google Assistant for Your Business
Google Assistant can act as a valuable ally in managing your business calls. But to utilize it effectively, you need to set it up correctly on your Android device. Here’s how:
- Inputting Relationship Information: Start by launching the Google Contacts app on your Android device. Fill in information that Google Assistant can use to call your contacts based on their relationship to you. For instance, you can voice command Assistant to call your manager, sales team, or customer support, among others.
- Checking Device Requirements: Google Assistant has some device requirements. Ensure your Android or iOS device is compatible.
- Enabling Google Assistant: Once your device is deemed compatible, you can enable Google Assistant. Open the Google Assistant app on your Android phone or tablet, and tap ‘Turn On’ if it’s currently off. Under “All settings,” select ‘General’ and follow the prompts to set up Voice Match. This will enable Google Assistant to recognize when you say “Hey Google”.
You can also launch the Assistant settings via the Google app. Simply open the Google app, press the “More” tab at the screen’s lower end, select “Settings” and choose the “Google Assistant” option.
This will take you to the “Assistant Settings” page.
With Google Assistant now enabled, you can command it to make calls, send messages, set reminders, and much more.
This AI-powered tool is not just about calling and texting; it’s a productivity powerhouse that helps you manage your business more efficiently.
Direct Messaging and Other Contact Details
In addition to Google Assistant, consider implementing direct messaging. This can make it easier for customers to reach you.
Moreover, be sure to provide your phone number and website details on your business listing.
Ensuring that customers have multiple ways to reach out to you enhances your business’s accessibility and customer service.
